Coaching superpowers: exquisite discovery and resonating with customer needs

Richard Cornelius

Martin Burns

Short workshop - in English

Summary:

A workshop that is designed to be very hands-on and suitable for anyone and everyone who wants to get answers to problems and not just coaches.

Clean Language sounds easy in theory, but it is hard work to get it working and sounding natural. This workshop uses Mike Burrows 15-Minute FOTO exercise as a basis https://www.agendashift.com/15-minute-foto , enabling participants to take turns and practice in a safe non-live environment.

This is a very practical session enabling participants to discover their own solutions and real options.

 

Detailed description:

A learning workshop that is designed to be heavily hands-on and suitable for anyone and everyone who wants to get answers to problems and not just coaches.

When trying to discover solutions to a client’s needs it’s very easy to go into consultancy or teaching mode. Often these are not necessary or even desirable as the client is likely to have far more context-based knowledge and so it’s important to use this intrinsic knowledge as much as possible. Clean Language (CL) is very good at preventing these personal opinions and ‘helpful’ suggestions and this session aims to provide enough real practice so that participants overcome any initial apprehension, leaving confident and able to use in a work environment.

This workshop uses Mike Burrows 15-Minute FOTO exercise as a basis, enabling participants to take turns and practice in small groups and in a safe non-live environment. It is a very practical session with the expectation that participants will discover their own solutions and real options that they can then explore further and put into practice after they leave.

It is organised around the participants learning for themselves and as such designed to be slide presentation free, instead each person will leave with their own simple reminder.

The primary focus will be to allow participants adequate time to be comfortable using Clean Language and depending on the speed of the participants, we would then like to expand further on their outcomes previously generated. Showing a simple method for prioritisation and discovering how to use these options as a basis for an experiment, taking the hypothetical idea into a real-world solution.

Primarily for: Developers, Tester/test leads, Project managers, Architects, UX specialists, Security professionals, Product developers, Managers, Scrum masters, Agile coaches, Designers, Others

Participant requirements: Just themselves